PMP Question 636

[admin]

Midway through a sprint, a stakeholder starts giving direct instructions to developers, bypassing the Product Owner. The team is confused. What should the Scrum Master do first?

A. Remind the team to follow the Product Owner’s lead
B. Coach the stakeholder on proper Agile communication
C. Facilitate a discussion between the PO and stakeholder
D. Escalate the issue to the Agile coach or leadership

[admin]

✅ Correct Answer: B. Coach the stakeholder on proper Agile communication

🔍 Explanation:
A. Remind the team to follow the Product Owner’s lead
✔️ Helpful, but not first. It reinforces the correct path, but doesn’t address the root issue—the stakeholder’s behavior.

B. Coach the stakeholder on proper Agile communication
✅ Best first step. The Scrum Master should address the interference at its source, by educating the stakeholder on Agile roles and boundaries.

C. Facilitate a discussion between the PO and stakeholder
✔️ Good follow-up. A joint discussion builds alignment, but it’s more effective after the stakeholder understands their role.

D. Escalate the issue to the Agile coach or leadership
✔️ Appropriate if unresolved. Escalation is valid if coaching fails, but it’s not the immediate step.

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