Scope Management Question 3

[Gary]

You have been assigned to manage a portion of a larger project that is supposed to be finished within a two week period. You have met with the leadership of the area to gather requirements, and you have a project charter, project scope statement and project
management plan that have been approved by these individuals. You are told to meet with the actual user of the results of the project to demonstrate how the system will work. When you give the demonstration, it is clear that the user’s requirements are very different from the ones you were initially given and to which both you and client agreed. What is the BEST thing for you to do now?

a) Generate a change request for the user’s requirements.
b) Convey another meeting with the leadership of the area and the user to generate a revised set of requirements.
c) Attempt to meet as many of the user’s requirements as possible within the project’s established budget and schedule.
d) Complete the work as originally specified and formulate a new project to meet client’s requirements.

[Gary]

The correct answer is A.

A change request is the most effective way of handling the disconnect between what users actually want and what management thinks they want.

[Author]

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