During a walk through a work package , you discover that a team member is completing the work differently than stated in the WBS dictionary, how should you deal with this?
a) Replace the team member
b) Determine if the alternative way is acceptable to the functional manager
c) Ask the team if the changes are necessary
d) Determine if the changes also change the scope of the work package
A team member should have flexibility at the work package level to make some changes as long as they are within the overall scope of the WBS dictionary.