PMP Question 666

[admin]

During a sprint retrospective, the team is discussing recurring delays in completing stories. One developer suggests that the issue is caused by unclear acceptance criteria, while another insists it’s due to frequent last-minute changes from the Product Owner. The discussion quickly turns into a blame game between team members.

What should the Scrum Master do first?

A. Step in and remind the team to focus on process improvements, not blame
B. Record the issues and escalate them to senior management
C. Allow the team to continue venting until they finish expressing frustration
D. Ask the Product Owner to justify the last-minute changes immediately

[admin]

✅ Correct Answer: A. Step in and remind the team to focus on process improvements, not blame

🔍 Explanation:
A. Step in and remind the team to focus on process improvements, not blame
✅ Correct – The Scrum Master facilitates retrospectives to ensure they remain constructive and outcome-focused.

B. Record the issues and escalate them to senior management
❌ Escalation should not be the first step; retrospectives are for team-driven improvement.

C. Allow the team to continue venting until they finish expressing frustration
❌ While venting may help briefly, it risks derailing the retrospective and creating negativity.

D. Ask the Product Owner to justify the last-minute changes immediately
❌ This would deepen the blame and create confrontation rather than solving the underlying issue.

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