PMP Question 652

[admin]

Your Agile team is debating whether to drop a legacy reporting tool and replace it with a more modern solution that integrates with your CI/CD pipeline. The new tool is preferred by the developers but is unfamiliar to the testers. The Product Owner is neutral, as neither tool changes the product’s external value, and time is tight this sprint.

The team is split, and no decision is reached after 20 minutes of debate during sprint planning. You’re the Scrum Master observing rising tension.

What is the most appropriate course of action at this point?

A. Facilitate a quick consensus process and move forward collectively
B. Recommend the developers decide since it’s their tooling
C. Ask the Product Owner to break the tie to avoid delays
D. Defer the decision to the retrospective for a deeper discussion

[admin]

✅ Correct Answer: A. Facilitate a quick consensus process and move forward collectively

🔍 Explanation:
A. Facilitate a quick consensus process and move forward collectively
✅ Correct.
This aligns with Agile’s emphasis on collaboration and self-management. As Scrum Master, your role is to facilitate—not decide. Using lightweight consensus techniques like thumb vote or consent-based decisions helps the team make timely decisions while maintaining unity.

B. Recommend the developers decide since it’s their tooling
❌ Tempting but wrong.
While developers will use the tool, Agile values cross-functional decision-making. Excluding testers violates the principle of whole-team collaboration.

C. Ask the Product Owner to break the tie to avoid delays
❌ Incorrect.
The Product Owner is responsible for product decisions, not team tooling or internal workflows. Delegating this to the PO contradicts self-organizing team dynamics.

D. Defer the decision to the retrospective for a deeper discussion
❌ Too late.
The team needs to decide now to proceed with the sprint. Retrospectives are for reflection and improvement—not urgent decisions.

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