PMP Question 649

[admin]

Your Scrum team has recently completed three sprints. While the velocity is stable and all sprint goals were met, customers have reported recurring bugs and inconsistent behavior across environments. The team insists they followed the Definition of Done, including unit tests and code reviews. However, you suspect quality is being treated as a checkbox rather than a mindset.

Which of the following actions would most effectively improve product quality?

A. Add more formal testing steps at the end of each sprint
B. Introduce exploratory testing sessions with the whole team
C. Ask the Product Owner to validate every story before closing
D. Assign quality ownership to a rotating team QA lead each sprint

[admin]

✅ Correct Answer: B. Introduce exploratory testing sessions with the whole team

🔍 Explanation:
A. Add more formal testing steps at the end of each sprint
❌ Incorrect.
This implies a mini-waterfall approach and goes against the Agile principle of continuous testing throughout the sprint. Post-sprint testing leads to delayed feedback and less agility.

B. Introduce exploratory testing sessions with the whole team
✅ Correct.
Exploratory testing engages team members beyond automated tests, encouraging critical thinking, uncovering edge cases, and instilling quality as a shared responsibility. It complements automation and helps teams find issues they didn’t anticipate.

C. Ask the Product Owner to validate every story before closing
❌ Incorrect.
While stakeholder validation is important, quality assurance is not the Product Owner’s job. This approach shifts responsibility away from the team and may delay delivery.

D. Assign quality ownership to a rotating team QA lead each sprint
❌ Partially useful, but not the best answer.
Agile promotes shared quality ownership. Assigning one person may lead to others disengaging from quality discussions, reducing overall accountability.

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