PMP Question 638

[admin]

You’re leading a hybrid project. Agile stakeholders expect early demos and flexible scope, while predictive stakeholders demand fixed deliverables and detailed upfront plans. Tension is rising between the two groups. What should you do first?

A. Create separate communication plans for each group
B. Clarify delivery expectations through a governance model
C. Escalate the conflict to the project sponsor
D. Prioritize Agile feedback over predictive requirements

[admin]

✅ Correct Answer: B. Clarify delivery expectations through a governance model

🔍 Explanation:
A. Create separate communication plans for each group
✔️ Useful later. Tailored communication helps, but only after expectations and delivery models are clearly defined and agreed upon.

B. Clarify delivery expectations through a governance model
✅ Best first step. A well-defined governance framework aligns stakeholders on how Agile and predictive elements will coexist—defining who makes decisions, how changes are managed, and what outcomes are expected.

C. Escalate the conflict to the project sponsor
❌ Incorrect as first step. Escalation is a last resort. The project manager should first seek to resolve conflicts through alignment tools and collaboration.

D. Prioritize Agile feedback over predictive requirements
❌ Incorrect. In a hybrid environment, both Agile and predictive elements must be respected. Favoring one side undermines stakeholder trust and project success.

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