You are managing a two year project involving staff from several departments. The project is on schedule and within budget. A key team member leaves for a 4 week vacation without completing a highly technical and specialized activity assigned to him (Activity A).
The project team cannot begin activity B or activity E (A critical path activity) until activity A is completed. Activity A has 3 days float and is not on the critical path. A team member, a vendor, and a non team member work overtime to complete activity A within its float time. You need to reimburse the non team member’s department and pay the member at the overtime rate. What action should you take?
a) Send the complaint letter to the key team members boss , and ask him to fund the extra cost expended.
b) Reevaluate your communications management plan
c) Thank the other for filling in, but tell them not to waste time on non critical activities.
d) Pay the cost out of your project reserves.