The project has been working through some difficult technical issues relating to how the work should be done. The most recent problem related to the way each test was to be completed. There have also been disagreements with 2 of the 8 managers and the sponsors had to intervene once. The testing work is done when the project manager discovers that one of the changes agreed to has not been adequately completed. What did the project manager NOT do?
a) Ask those doing the work to describe the change, to make sure they understood it.
b) Get the sponsor to sign off on the change
c) Make sure the functional manager closely supervised the training
d) Provide more training for those during the testing