Communication Management Question 13

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Project information has been distributed according to the communications management plan, some project deliverables have been changed in accordance with the project management plan, one stakeholder expressed surprise to the project manager upon hearing of a previously published change to a project deliverable. All stakeholders received the communication regarding notification of the change. What should the project manager do?

a) Determine why the stakeholder did not receive the information and let him know it was published
b) Ask the functional manager why the stakeholder did not understand his responsibility.
c) Review the communications management plan and make changes if necessary.
d) Address the situation in the next hearing committee meeting so others did not miss published changes.

[admin]

The correct answer is C.

Choice A cannot be correct because the question states that all stakeholders received the information. Choices B and D do not address the root cause of the problem. The problem presented here shows that there is something missing in the communications management plan. The best answer is to review the communications management plan in order to prevent future problems and find any instances of similar problems.

Pass PMP in the First Attempt : PMP Strategy

Revise Communication Management Concepts: Project Communication Management

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