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Sara is the Scrum Master of the Scrum Team. She observed that after few weeks, the team is divided into 2 groups and arguing over particular piece of functionality. Both the groups is not listening to each other and believe that the other group is on the wrong side. What level of conflict is Sara observing as a Scrum Master?
a. Level 1
b. Level 2
c. Level 3
d. Level 4Correct answer is D.
In the Level 4 conflict, conflict becomes polarized and people start believing that the other group is always on the wrong side.
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