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A scrum team’s stakeholder discovers a new requirement and approaches a team member to build it. The team member builds a prototype for the stakeholder, who is able to start using it immediately. The product owner discovers this and demands that the team member include her in any future decisions, but the team member feels this is the most efficient way to work. The product owner and team member approach the scrum master to resolve the conflict. What should the scrum master do?
A. Help the product owner understand how the team member is improving stakeholder communications
B. Side with product owner
C. Help the team member follow the rules of Scrum by showing the correct use of user stories
D. Help the product owner and the team member compromise and find middle groundCorrect answer is b
This is a case where product owner is right, and the team member is doing something that is potentially dangerous. The reason that scrum has a product owner role is so that someone can stay on top of all stakeholder communications. There is nothing wrong with the team member working directly with stakeholders, but they should never cut the product owner out of the discussion.
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