For the last 3 months, a customer has been 2 to 4 days late with her approvals on deliverables. After analyzing the situation, the project manager decides withdrawal is the best conflict resolution technique to use. Which of the following reflects withdrawal?

a) Inform the customer that late approvals are not a problem, but ask him to get them in on time in the future
b) Meet with the customer to determine a new due date for the approvals
c) Postpone a decision
d) Call the customer and demand that you receive the approvals today