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A project manager can BEST resolve the differences between the requirements of one stakeholder and those of another by making which of these statements?
a) There are many points on which we agree, I m certain if we focus on them, we can find a solution
b) Lets look as to why there is a difference on the opinion of requirements
c) This discussion is getting too heated, lets regroup to solve the problem tomorrow.
d) I have made the decision to resolve the problem this wayThe correct answer is B.
It is imperative that requirements be as clear as possible before the project management plan is finalized. Only problem solving, described in choice B, helps achieve this. Choice A is smoothing, choice C is avoidance and choice D is forcing.
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