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The company has just announced that there will be layoff in the next month, and there is a good chance it will include some of the people from your project team. The team is discussing the layoff to the exclusion of everything else. If you tell the team, “lets calm down and get back to work, may be our performance in the next month will help keep us from losing our jobs. Which conflict resolution techniques are you using?
a) Compromising
b) Forcing
c) Smoothing
d) WithdrawalThe correct answer is C.
Choice D, the most common incorrect answer, ignores the issue. Here the project manager is not ignoring. The project manager is saying the issue is valid but he/she does not think it will be a real problem later.
Pass PMP in the First Attempt : PMP Strategy
Revise Resource Management Concepts: Project Resource Management
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